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CLUB QUESTIONS

Techy Support
How the Club Works
Techy FAQs
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    How do I restart my subscription to THE CLUB?

    After you update your credit card information, you need to manually restart your subscription. You can follow the below steps to do both:

    1. Update your card

    2. Restart your subscription

    Why can't I log in to THE CLUB?

    Try checking your browser’s security settings. Our membership software won’t work if you’ve disabled 3rd-party cookies, and may get weird if you're using an Incognito Window. Either change your settings or use another browser.

    How do I cancel my subscription?

    I hate to see you go, but if you must,  Log in to your account and toggle auto-renew off from the Subscriptions menu item.

    Can I switch from a monthly plan to an annual plan?

    Of Course! Click "Change Plan" from the Subscriptions menu item in your account. You’ll be switched to the new plan immediately and charged a prorated amount.

    Can I update my email address or other personal information?

    YES! Log in your account to make these changes.

    How do I update my credit card?

    Log in your account, add the new card, and click "Update My Credit Card."

    How do I reset my password?

    Well, passwords are not actually required for your membership account! Instead, when you sign in to THE CLUB, enter your email address and click "Send sign in link."

    We’ll send you an email with a "magic" link that you can click to sign in. The link can only be used once and expires after 24 hours, but the site will remember you logged in on that device!

    Can I gift THE CLUB to someone?

    Yeah, you can gift an annual subscription to THE CLUB!  Just click here.

    You will be prompted to enter the gift recipient’s name and email address, the delivery date (they won't get the email til then), a personalized message, and your payment information.

    The lucky gift recipient will receive an email with a link to activate their gift. If a physical address is required, the gift recipient will have the opportunity to enter it when they activate the gift.

    How The Club Works

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      Ok, I'm in, now what???

      Now we cook. Every week I will drop one new recipe for a total of 4-5 recipes a month depending on how the calendar falls. Recipes will drop on Fridays because that's when many of you do your big shop for the week, and I want to give you the opportunity to throw the necessary ingredients on your list. You can browse through the recipe archives and find alllll the recipes that have been published since I launched a year ago, as well as some selected recipes from my cookbook. Spend some time browsing, and getting to know the site.

      Will the recipes live anywhere else or just here in THE CLUB?

      Nope, the whole point of THE CLUB is to give you exclusive access to content that you wouldn't otherwise get if you only followed me on, say, Instagram. Your weekly recipe drop will appear in the form of a newsletter in your inbox, but I will also post the recipes here so that they will all be archived and searchable for you. That way, if you're the type of person who likes to keep their inbox tidy (sorry to say, I am not), you won't lose all the recipes of weeks past. You can also save the recipe emails in a new dedicated folder in your mail app so that you can find them quickly in the future.

      merch

      Will you be creating videos or starting a YouTube channel as well?

      Yes! Check out my YouTube channel "Hit The Kitch".

      Are your recipes Gluten-Free, Dairy-Free, Nut-Free Friendly?

      They can be! I want you to feel empowered to make substitutions and omissions wherever you see fit within a recipe to meet your needs. But use your best judgement, if a recipe calls for 2 cups of heavy cream, 3 tablespoons butter, and ½ cup sour cream, it’s probably not the best recipe to start omitting ingredients from. That said, a dollop of yogurt on top of a soup is never a make or break situation, and I would never want you to miss out on the deliciousness because of that. You can also sort the recipes according to your needs via the filters at the top of each recipe page.

      Do you have vegetarian recipes?

      Hell yes I do! You can sort and filter recipes by your dietary preferences on the site, and of course, whenever I have called for ground meat, or sausage in a recipe, you should feel empowered to swap it out for a plant based alternative.

      I have a recipe/cooking question. What’s the best way to ask you?

      Recipe related questions are best asked via the comments function on each recipe. I will do my best to get back to as many of them as I can!

      Can I gift a membership to THE CLUB?

      Yeah, you can gift an annual subscription to THE CLUB!  Just click here.

      You will be prompted to enter the gift recipient’s name and email address, the delivery date (they won't get the email til then), a personalized message, and your payment information.

      The lucky gift recipient will receive an email with a link to activate their gift. If a physical address is required, the gift recipient will have the opportunity to enter it when they activate the gift.

      Is Tuna gonna get her own IG?

      UGHHHH, no, I wish. Back when the little wiener angel baby was born, I made a promise to Ben (hubs), that I would not create an IG account for Toonz, because as he pointed out, I already spend a disproportionate amount of my time on my own IG handle and he didn't want to lose his wife forever. Since I'm a woman of my word, I stuck to my promise. But lucky for us, Ben never said I can't share Tuna content in THE CLUB.

      tuna-popcorn

      What is the concept of your cookbook and where can I get one?

      Cook This Book is a technique-driven, fundamentals of home cooking cookbook, served up with a side of silly. Because the way I see it, cooking has got to be fun if you're really gonna enjoy it. 

      Throughout the recipes in the book, you'll learn all the techniques that I consider to be essential building blocks of great home cooking. They're worked right into the recipes so that if you're not interested in a deep education in cooking and just wanna cook some dope shit, you can drop into whatever recipe you want. But if you do want to go deeper and learn more, they are jam packed with useful information to help guide you in the kitchen. And what's more, there are tons of QR codes throughout the book, that when accessed via the camera app on your phone, will lead you videos hosted by yours truly. The videos help illuminate some of the techniques that are tricky to explain in words and a lot more easily understood visually. 

      The book is also just a total looker, if I do say so myself. And I do say so, because I didn't personally design it, my incredibly talented design team, Violaine et Jeremy did, in tandem with my husband, Willett, so I can comfortably toot their horn. The book is OUT NOW, so PICK UP A COPY today!!!

      Where can I get a signed copy of your book?

      Now Serving LA typically has signed copies of my book! I try to get in there every few months to sign some so they’re always in stock. If they run out, let me know!!

      What kind of equipment do I need for the recipes in this club?

      Almost all of the recipes in this club (and in my cookbook, Cook This Book) can be made with a very basic set of kitchen tools. Rarely do I call for any electrical appliances, because your knife and cutting board almost always do the work. If you’re setting up your kitchen, or in the market for some new tools, check out my list of go-to, ride or die kitchen tools. These are the exact products that I use in my kitchen day in and day out.

      Where do I find your shop?

      Right this way.

      When’s your next cookbook coming out?

      October 10th, 2023! You can preorder it now.

      Wait do you still live in New York or did you leave forever?

      I left forever-ish! At the beginning of the pandemic, I moved to Los Angeles which I have decided is the city I was meant to live in this entire time. I am a warm weather person (cold weather is pretty much only welcome on Christmas as far as I’m concerned) and LA is the place for me. My family still lives in New York so I’ll be back and forth to visit for the rest of time.

      Have you had your sodium levels checked recently?

      No, MOM, I have not. I just moved and don't have a PCP yet, okay???

      What if I can't afford THE CLUB but REALLY want to join?

      If you can't afford the subscription, but want to be a part of the club, shoot me an email at help@mollybaz.com and we'll gift you a 1-year subscription. All I ask is that you include a description of the best thing you've ever eaten in the body of the email, to give me something delicious to dream about.

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      by Molly Baz

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